Your Ideal Atlassian Gold Partner
Consider these key elements when evaluating partners
Choosing an Atlassian implementation partner is serious business and can be time consuming. Here are some key elements we recommend you review.
Once you have a short list, you should test their response to an enquiry and judge your experience to determine whether they should be your ideal Jira implementation partner.
Atlassian technical certifications
You want your Atlassian partner to be Atlassian experts so that means they need to have invested in achieving Atlassian technical certifications.
Atlassian solution partner
Atlassian partners acquire different partner levels such as Silver, Gold and Platinum. Silver partnership is easy to attain. Platinum is typically for global partners using offshore teams to do your work. Gold partners provide dedicated local teams and make significant investments in maintaining their skills.
General vs focused
Check to see how many technologies the partner works with. You can’t be an expert in everything, so consider a partner that focuses on Atlassian Jira technology and can help you with things like your myatlassian login experience.
Industry experience
You need your Atlassian consultants to have wide industry experience and deep customer experience. Some grey hair also helps ensure your situation is not unique to them.
End to end capability
Your partner should have Jira specialists, licensing experts, business process experts, project managers, be an Atlassian training partner, and more, to ensure they can support you in the long term.
Responsiveness
Test your prospective partner with an enquiry. Do they contact you within 1 hour? What is the technical knowledge of this person? Are they a Jira expert? Are you given useful objective information with no strings? Do they understand what you need? Do you feel like you are being sold something that doesn’t fit?
Choose Systemology as your ideal Atlassian partner
Systemology is an accredited Atlassian Gold solution partner and an approved Atlassian University training partner. With our team located in Sydney, working with clients across Australia, your work is never done by offshore teams.
100% of our work is exclusively using Atlassian technology so you can rely on our expertise.
We are a mid-sized organisation perfectly suited to work with clients of all sizes. You will enjoy our personal attention and committed support.
We provide end to end services. Click on each tab below to see details.
Our professional services team can tackle any technical requirement you have. Our flexible range of engagement options make it easy for us to work together. And you can trust us to deliver on our commitment – its the foundation of our relationship with customers.
Our range of support options suit organisations of all sizes. Support can range from ad-hoc requests for technical assistance, simple Q&A, to emergency outage support and our comprehensive managed service.
A popular choice for clients are our prepaid support packs. These provide a block of consultant hours that you can use anytime and there is no expiry date.
Jira can be complex and time consuming for organisations to administer and manage. Our Jira Managed Service has our team do all that for you, plus a whole lot more, like best practice improvements, training, agile advice and more.
Let your team focus on using Jira better to get results faster, and leave the rest to us.
We resell all Atlassian software licenses, including cloud, data center and server. We also do upgrades and renewals.
We can bill clients in Australian dollars on a 30-day account. This is a popular option instead of buying directly from Atlassian which requires a credit card billed monthly in US dollars.
We can also review your existing license use and advise on potential issues, and how to maximise the value of your existing investment.
Systemology is an accredited Atlassian University training partner so we can provide official training on all Atlassian products. We cater to all group sizes, even as small as 2 people. We can deliver training face-to-face or online, whichever suits you best.
Check out more resources
We have a range of useful information here for you to browse. Here are some specific links, or use the menu at the top of the page.
