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Comparing ServiceNow to Jira Service Management: Enterprise service level management

by John Mustac | Mar 9, 2024 | Atlassian, ITSM, Report, Videos

In this video we continue our comparison of ServiceNow to Jira Service Management, focusing on ESM service level management and uncover why its time to move to Jira. The market for service management solutions is crowded with choice and it can be difficult for...

Are you using ServiceNow? It’s time to save money and change to Jira Service Management

by John Mustac | Mar 7, 2024 | Atlassian, ITSM, Report, Videos

In this video we examine the difference between Jira Service Management and other more expensive solutions, and uncover why its time to move to Jira. The market for service management solutions is crowded with choice and it can be difficult for organisations to assess...

Comparing ServiceNow to Jira Service Management: ESM Process Workflow

by John Mustac | Feb 1, 2024 | Atlassian, ITSM, Report, Videos

In this video we continue our comparison of ServiceNow to Jira Service Management, focusing on ESM process workflow and uncover why its time to move to Jira. The market for service management solutions is crowded with choice and it can be difficult for organisations...

Customer Interview – Jira supports small organisations

by John Mustac | Oct 7, 2023 | Atlassian, Case Studies, Jira Service Management, Videos

Join us as we chat with Julie Abbott, the business operations manager at Resolutions, a small organisation specialising in hospital coding. This interview highlights the use of Jira within a small organisation, showing that great benefit is also possible when teams...

Customer Interview – UTS server to cloud migration

by John Mustac | Oct 7, 2023 | Atlassian, Case Studies, Confluence, Jira, Videos

Join us for a conversation with Varsha Agarwal, Senior Project Manager at the University of Technology Sydney regarding their recent Atlassian server to cloud...

Customer Interview – Jira Service Management transforms Marketing Team

by John Mustac | May 17, 2023 | Atlassian, Case Studies, Jira Service Management, Videos

Join us for a conversation with Karl Herger from the City of Sydney to hear about his use of Jira Service Management in transforming the operation of the Marketing Communications...

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