by John Mustac | Jan 8, 2025 | Jira Service Management, Tutorial
Opsgenie features are moving into JSM which is great news since its delivers a better, more complete and user-friendly incident management experience. This migration however requires your Jira Admin to work through a range of tasks, meaning its not simply...
by John Mustac | Jan 7, 2025 | ITSM, Jira Service Management, Tutorial
Did you know that JSM’s Asset module can be used for much more that managing your IT assets? Do you want to know how other teams and business units can make great use of the CMDB? Do you want to know how you can leverage your investment in JSM Premium and...
by John Mustac | Sep 7, 2024 | Atlassian, ITSM, Jira Service Management, Report, Tutorial
We had a great response to this JSM Showcase event and appreciate everyone who registered and attended. The presentations are available here for you to access. We also have video recordings of these presentations and these have been loaded to our YouTube channel and...