by John Mustac | Mar 7, 2024 | Atlassian, ITSM, Report, Videos
In this video we examine the difference between Jira Service Management and other more expensive solutions, and uncover why its time to move to Jira. The market for service management solutions is crowded with choice and it can be difficult for organisations to assess...
by John Mustac | Feb 1, 2024 | Atlassian, ITSM, Report, Videos
In this video we continue our comparison of ServiceNow to Jira Service Management, focusing on ESM process workflow and uncover why its time to move to Jira. The market for service management solutions is crowded with choice and it can be difficult for organisations...
by John Mustac | Aug 7, 2023 | Atlassian, Jira Service Management, Report
Meet your team where they work (not the other way around!) Remote work puts a big burden on the IT team – especially help desk. Employees regularly turn to Slack or Microsoft Teams to get help, bombarding IT and People Ops with requests scattered across...
by John Mustac | Jul 22, 2023 | Atlassian, Report
This report provides detailed information on how to approach scaling your DevOps operation. Written in an easy-to-read format, it provides a useful action plan that you can start on right away. Request this report using the button below and we’ll send this to...
by John Mustac | Jun 6, 2023 | Atlassian, Case Studies, Confluence, Jira, Report
Case Study Jira Service Management FINSIA chose Jira Service Management and Systemology to implement an ITIL compliant service desk solution for its IT team. Read more about why and what was achieved. DETAILS Company Name: FINSIA Date: Q4 2020 Website:...
by John Mustac | Feb 7, 2023 | Atlassian, Jira Service Management, Report
As companies compete to acquire and retain customers in today’s fast-moving world, Marketing’s capability to execute campaigns with fast cycles and increasing agility is critical to an organisation’s success. As a consequence, marketing teams are feeling this pressure...
