by John Mustac | Oct 7, 2023 | Atlassian, Case Studies, Jira Service Management, Videos
Join us as we chat with Julie Abbott, the business operations manager at Resolutions, a small organisation specialising in hospital coding. This interview highlights the use of Jira within a small organisation, showing that great benefit is also possible when teams...
by John Mustac | Aug 7, 2023 | Atlassian, Jira Service Management, Report
Meet your team where they work (not the other way around!) Remote work puts a big burden on the IT team – especially help desk. Employees regularly turn to Slack or Microsoft Teams to get help, bombarding IT and People Ops with requests scattered across...
by John Mustac | May 17, 2023 | Atlassian, Case Studies, Jira Service Management, Videos
Join us for a conversation with Karl Herger from the City of Sydney to hear about his use of Jira Service Management in transforming the operation of the Marketing Communications...
by John Mustac | Feb 7, 2023 | Atlassian, Jira Service Management, Report
As companies compete to acquire and retain customers in today’s fast-moving world, Marketing’s capability to execute campaigns with fast cycles and increasing agility is critical to an organisation’s success. As a consequence, marketing teams are feeling this pressure...
