by John Mustac | Feb 25, 2025 | Jira, Jira Service Management, Tutorial
We had another great JSM Showcase event on 19 February 2025 and appreciate all the people who made the effort to join us. We presented content of the following topics: The Atlassian System of Work – how you can unlock its value. Rovo and Atlassian Intelligence...
by John Mustac | Jan 8, 2025 | Jira Service Management, Tutorial
Opsgenie features are moving into JSM which is great news since its delivers a better, more complete and user-friendly incident management experience. This migration however requires your Jira Admin to work through a range of tasks, meaning its not simply...
by John Mustac | Jan 7, 2025 | ITSM, Jira Service Management, Report
In this video we continue our comparison of ServiceNow to Jira Service Management, focusing on enterprise asset management and uncover why its time to move to Jira. The market for service management solutions is crowded with choice and it can be difficult for...
by John Mustac | Jan 7, 2025 | Atlassian, Report
This is an issue for many Government bodies and corporates and we have a solution to make it easy. There’s a better way, we’ll just bill you in Aussie dollars! It sure is nuts but many Australian users are currently doing this because there has been no...
by John Mustac | Jan 7, 2025 | ITSM, Jira Service Management, Tutorial
Did you know that JSM’s Asset module can be used for much more that managing your IT assets? Do you want to know how other teams and business units can make great use of the CMDB? Do you want to know how you can leverage your investment in JSM Premium and...
by John Mustac | Sep 15, 2024 | ITSM, Jira Service Management, Report
Asset management in JSM is an area of great interest for many teams, however getting asset discovery to work the way you need it to is not so easy to achieve. The design and configuration of the Asset Discovery application, the Asset Collector and the Agent Discovery...
