by John Mustac | Oct 7, 2023 | Atlassian, Case Studies, Jira Service Management, Videos
Join us as we chat with Julie Abbott, the business operations manager at Resolutions, a small organisation specialising in hospital coding. This interview highlights the use of Jira within a small organisation, showing that great benefit is also possible when teams...
by John Mustac | Aug 7, 2023 | Atlassian, Jira Service Management, Report
Meet your team where they work (not the other way around!) Remote work puts a big burden on the IT team – especially help desk. Employees regularly turn to Slack or Microsoft Teams to get help, bombarding IT and People Ops with requests scattered across...
by John Mustac | Jul 22, 2023 | Atlassian, Report
This report provides detailed information on how to approach scaling your DevOps operation. Written in an easy-to-read format, it provides a useful action plan that you can start on right away. Request this report using the button below and we’ll send this to...
by John Mustac | Jun 6, 2023 | Atlassian, Case Studies, Confluence, Jira, Report
Case Study Jira Service Management FINSIA chose Jira Service Management and Systemology to implement an ITIL compliant service desk solution for its IT team. Read more about why and what was achieved. DETAILS Company Name: FINSIA Date: Q4 2020 Website:...
by John Mustac | May 17, 2023 | Atlassian, Case Studies, Jira Service Management, Videos
Join us for a conversation with Karl Herger from the City of Sydney to hear about his use of Jira Service Management in transforming the operation of the Marketing Communications...
