Across many organisations, IT teams have made impressive progress in modernising and automating the staff onboarding and offboarding processes using tools like Jira Service Management (JSM). But while IT may be operating at peak efficiency, other departments such as HR and finance remain siloed – bogged down by manual processes that introduce delays, errors and inconsistent employee experiences.
This brief explores the current state of play, highlighting IT’s automation achievements and uncovering a powerful, untapped opportunity to extend end-to-end process automation across the entire organisation.
To see this in action, don’t miss our upcoming webinar, where we’ll showcase real-world examples of how organisations are using SS&C Blue Prism’s intelligent automation, digital workers and agentic AI to break down departmental silos, unify processes and transform the onboarding and offboarding experience. Expect practical insights, real project stories and a live demonstration of what modern cross-department automation really looks like.